We will always endeavour to dispatch your order as soon as possible after receipt. This often means your parcel will be sent out the same/next working day depending on the time you place your order. Our web site shows the stock currently available for each product so you can see at the point of ordering if there is likely to be a delay and if so, how long the lead time might be. Occasionally you may order more than we have available without realising or we may discover a stock error in our system when we pick your order. In this situation, we will contact you by email to advise an estimated delivery date, to advise you that we have made a partial dispatch or to suggest an alternative product.
You can choose your preferred delivery method during the checkout process.
Our delivery charges within the UK are as follows:
Second Class for orders up to £9.99 = £1.10
Second Class for orders from £10.00 - £49.99 = £2.20
First Class for orders up to £9.99 = £1.75
First Class for orders from £10.00 to £49.99 = £3.50
Royal Mail Special Delivery for orders up to £50.00 - £6.99
Orders over £50.00 within mainland UK currently qualify for FREE delivery.
Orders with a retail value in excess of £80.00 will be sent via Royal Mail Special Delivery.
Orders with a retail value of between £50 and £80 will be sent via Second Class post. (You may choose to upgrade your order at the checkout to First Class for an additional £1.60 or to Special Delivery for an additional £5.10)
For smaller orders either First or Second class post is available or you can choose Special Delivery which will be delivered the next working day after dispatch. For orders with a retail value of £80.00 or more delivery is - by default - via Royal Mail Special Delivery.
Although delivery within the UK is FREE on all UK orders over £50.00 this may on occasion exclude some UK islands including (but not restricted to) the Outer Hebrides, Isle of Man, Channel Islands & Isles of Scilly for heavy parcels where standard Royal Mail services and courier options may be restricted. If your order is affected we will contact you with details of delivery costs at which point you may cancel your order without obligation should postage costs prove unacceptable.
If your order is delivered via Royal Mail Special Delivery you will need to be available to sign for the parcel when it is delivered. If it makes more sense please do give us a work address rather than a home address where there is rarely anyone home!
We currently deliver to destinations within Europe and selected destinations throughout the rest of the world.
Delivery is via Royal Mail Airmail for orders with a retail value of less than £80.00 and via Airmail with 'International Signed For' tracking and insurance for order over £80.00. Our delivery charges for overseas customers are as follows:
Our P&P charges to European destinations are as follows:
up to £29.99 - £3.95
£30 - £49.99 - £6.95
£50 - £79.99 - £9.95
£80 - £99.99 - £12.95
£100+ - £18.95
Our P&P charges to 'Rest of the World' destinations are as follows:
up to £29.99 - £8.95
£30 - £49.99 - £9.95
£50 - £79.99 - £12.95
£80 - £99.99 - £15.95
£100+ - £23.95
If you require any further information about our delivery charges or the delivery options available please get in touch by phone or email.